Repair Terms and Conditions

These are the Terms and Conditions governing the repair of your product by Fix It Friday Ltd. ("Fix It Friday")

1. Fix It Friday will repair your product as described and for the charges agreed at time of booking (unless such charges are revised with your oral or written consent). Fix It Friday may subcontract with other service providers for the repair of your product.

2. You will pay Fix It Friday the amount agreed at time of booking. Your payment is due at time of booking. Unless specified otherwise, the estimated amount includes labour, and certain transportation required for the repair of the product plus any applicable tax. Fix It Friday may hold you responsible for the diagnostic fee plus any applicable tax, if Fix It Friday inspects your product, provides an additional estimate for you, and you do not authorize Fix It Friday to undertake the repairs for the estimated charges. If Fix It Friday determines, while inspecting your product, that repairs are needed due to failures of parts that are not supplied by Fix It Friday or are needed due to damage caused by abuse, misuse or misapplication, Fix It Friday reserves the right to return the product to you without repairing it, and will hold you responsible for the diagnostic fee on the reverse side, plus any applicable tax.

3. Fix it Friday cannot accept any responsibility whatsoever for damage to goods due to insufficient packaging. All goods must be placed in original packaging where possible. If the requested repairs require labour and/or parts, Fix It Friday may seek your approval of a revised estimate. If you do not agree that Fix It Friday may revise the charges, Fix It Friday may return your product and hold you responsible for the diagnostic fee agreed at time of booking, plus any applicable tax.

4. Fix It Friday may use new, used or reconditioned parts. Fix It Friday will retain the replaced part that is exchanged under repair service as its property, and the replacement part will become your property. Replaced parts are generally repairable and are exchanged or repaired by Fix It Friday for value. If applicable law requires Fix It Friday to return a replaced part to you, you agree to pay Fix It Friday the additional cost of the replacement item.

5. Fix It Friday warrants (1) that the repairs will be performed in a competent and workmanlike manner and (2) that all parts used to repair your product will be free from defects in materials and workmanship for a period of ninety (90) days, unless otherwise specified by Fix It Friday. Information on your product's parts warranty may be obtained by contacting www.fixitfriday.com. The warranty on parts is an express limited warranty. If a defect exists in a replacement part during the part's warranty period, at its option, Fix It Friday will (1) repair the part, using new, used or reconditioned replacement parts, (2) replace the part with a new, used or reconditioned equivalent part, or (3) refund the fair market value of the part, as determined by Fix It Friday. THIS WARRANTY AND REMEDY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, WITH RESPECT TO THE REPAIR PARTS. FIX IT FRIDAY SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES WITH RESPECT TO SUCH PARTS, LTD.LUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF FIX IT FRIDAY CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, LTD.LUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY. Some countries do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so these limitations or exclusions may not apply to you. The express limited warranty on repair parts gives you specific legal rights, and you may also have other rights that vary by country.

6. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIX IT FRIDAY AND ITS AFFILIATES, WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SPECIAL, INDIRECT, LTD.IDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OF ANY REPAIR SERVICES, LTD.LUDING BUT NOT LIMITED TO LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (LTD.LUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF DATA; OR ANY COSTS OF RECOVERING, PROGRAMMING, OR RESTORING ANY PROGRAM OR DATA STORED OR USED WITH YOUR PRODUCT AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON YOUR PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. FIX IT FRIDAY SPECIFICALLY DOES NOT WARRANT THAT IT WILL BE ABLE TO (i) REPAIR OR REPLACE YOUR PRODUCT WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA, AND (ii) MAINTAIN THE CONFIDENTIALITY OF DATA. IF ANY PRODUCT SHOULD BE DAMAGED OR LOST WHILE IN FIX IT FRIDAY'S CUSTODY, FIX IT FRIDAY'S LIABILITY WILL BE LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE AFFECTED PRODUCT. OTHERWISE, FIX IT FRIDAY'S LIABILITY FOR ANY AND ALL DAMAGE SHALL IN NO EVENT EXCEED THE PAYMENTS RECEIVED BY FIX IT FRIDAY FOR SERVICES PROVIDED PURSUANT TO THESE TERMS. THE REMEDIES SET FORTH HEREIN SHALL BE YOUR SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH BY FIX IT FRIDAY UNDER THESE TERMS AND CONDITIONS. FIX IT FRIDAY IS NOT LIABLE FOR LOSS OR CORRUPTION OF DATA OR YOUR CONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION OR REMOVABLE DATA. BEFORE YOU BRING IN YOUR PRODUCT FOR ANY REPAIR SERVICE, YOU SHOULD MAKE A BACKUP COPY OF YOUR DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION AND REMOVABLE MEDIA SUCH AS FLOPPY DISKS, CDS OR PC CARDS.

7. If you have not claimed your product and paid all charges due within sixty (60) days after being notified by Fix It Friday that your product has been repaired, Fix It Friday will consider your product abandoned. Fix It Friday will provide such notice to you by email only at the email address you furnished when you authorized the repairs. Fix It Friday may dispose of your product in accordance with applicable provisions of law, and, specifically, may sell your product at a private or public sale without liability to you. Fix It Friday reserves its statutory and any other lawful liens for unpaid charges.

8. If repair service involves transferring information or installing software, you represent that you have the legal right to copy the information and agree to the terms of the software license, and you authorize Fix It Friday to transfer the information and accept such terms on your behalf in performing the service.

9. These Terms and Conditions are governed by the European laws (without giving effect to its conflict of law provisions). If any provision of these Terms and Conditions is held to be illegal or unenforceable, that provision will no longer be part of the Terms and Conditions, and the Terms and Conditions will be enforceable as though that provision never was a part of them.

10. These Terms and Conditions are the only ones that govern Fix It Friday's repair of your product. No other oral or written terms or conditions apply, including ones in any purchase order that you provide to Fix It Friday. No one has the authority from Fix It Friday to vary any of these Terms and Conditions.

11. Fix It Friday products are subject to European and foreign export control laws and regulations, and must be purchased, sold, exported, re-exported, transferred, or used in compliance with such export laws and regulations.

12. You agree and understand that it is necessary for Fix It Friday to collect, process and use your data in order to perform the service and support obligations under these Terms and Conditions. Fix It Friday will protect your information in accordance with Fix It Friday Customer Privacy Policy available at URL www.Fix It Friday.com. If you wish to have access to the information that Fix It Friday holds concerning you or if you want to make changes, contact Fix It Friday by email only legal@fixitfriday.com to update your personal contact preferences.